Friday, December 14, 2007

Spending Beyond Your Limit

It's been nearly six months since my last post. And a lot has happened since then. I'm almost finished with my first semester of grad school. And I'm starting to freak out about internships next year. Unpaid labor, but that's part of the training process. But on to my story of the day.

I went to a discount department store this afternoon to purchase some warm socks. I love hardwood floors, but can you say 'brrrrr' in the winter months? When it was time to check out, there was only one cashier working. But then another cashier dropped in and offered to help the next person in line, meaning me. The woman ahead of me was pulling out her wallet, so I told the woman behind me to go ahead and check out with the new cashier. Well, bad move on my part, 'cause the woman ahead of me starting counting out her bills and realized that she didn't have enough cash to cover her purchase. So, instead of putting one of her items back (like any sane person would have done), she asked the cashier to split the bill in two and paid for most of the items in cash. But then when the cashier swiped her credit card, it was rejected. So again, instead of taking that as a sign hat maybe she was spending way beyond her means and that she should put something back, the woman asked the cashier if she could write a check. If I were the cashier, I would've been thinking, what are the odds that she has enough money in her checking account to cover the balance? But I guess you can't really say that to a customer. Anyway, five minutes later, after two customers made it through the other checkout line, I finally made it to the cashier. The sad thing is that all I had was one item...a pair of warm slipper socks.

Anyway, that got me to thinking. Is it more embarrassing to have your card rejected or to put something back? If you were that woman, would you have tried various methods to complete the purchase like she did?

Thursday, June 14, 2007

A Second Home

I closed on my new home yesterday. The closing itself went smoothly. But I missed the commuter train to the suburbs because I took the bus instead of calling a cab. So I had no choice but to hail a cab at the train station and head all the way back home to grab my car. Which meant that I was running 45 minutes behind schedule. And missed the final walk through. Thankfully, my realtor agreed to check everything for me (e.g., ran the washing machine, air conditioner, etc.). Even so, I was 15 minutes late to the closing, which as my realtor pointed out, was very uncharacteristic of me. But now it's over and done with. And I can focus on packing and moving.

So, as my mom pointed out, I actually own two homes, at least until I close on the sale of my home in the city. Big deal, right? But for some reason, my mom is getting a big kick out of the whole situation - her daughter the soon to be unemployed grad student owning two homes. Sigh. Parents are funny like that.

Monday, June 11, 2007

Friends with Benefits

No, I'm not talking about the type of relationship Jennifer Aniston and Vince Vaughn supposedly have right now. I'm talking about several friends who have been very, very good to me.

My friend P is someone that I hope to emulate. She's "holds loosely" the things that she has. She recently loaned her minivan to a group of college students. And when they struck a deer on a country road, she was glad that they emerged from the accident unscathed. Her thoughts were more for their well-being and safety than the cost of the repairs.

Her family owns a lake house, which they sometimes rent out during the summer months. But more often than not, she offers the use of the house to friends and family who wouldn't otherwise be able to afford a vacation rental. This past weekend, she offered to take me and several of my gal pals to the lake house. The weather was perfect. So we went water skiing, rowed a boat, lay out on the dock, played a couple of rounds of boccie ball, took a long walk around the lake, built a fire outside, drank hot chocolate and talked into the wee hours of the night. All my friend asked of us in return was that we split the cost of some groceries and help tidy up the place before we left. It was well worth the four hour drive.

Gas = $20 (technically $15, but since we were using a friend's car, I rounded up)
Groceries = $23
Total for the weekend = $43

Earlier this month, a coworker was giving away a couple of free tickets to a Cubs game. I'm not a huge fan of baseball, but I'm too frugal to let $35 tickets go to waste. And these were great seats. It took several last minute phone calls, but I managed to convince a couple of friends to go with me to the game. Again, a very fun, relaxing and frugal evening. As an added bonus, they were handing out free baseball caps to all of the women :-)

Hot dogs = $4
Drink = $3
Nachos = $3
Total for the evening = $10

I learned the next day that my coworker and another coworker go in on season tickets every year. And more often than not, they wind up giving the weekday tickets away, usually to support staff.

All this to say, I'm grateful that I have generous friends and coworkers who share freely of their wealth. This wasn't always the case. When I was younger, I used to be jealous of my 'rich' friends and relatives. Kids who drove around in fancy cars and wore designer clothes and spent money like there was no tomorrow. One of my friends in junior high invited me to go water skiing with her and her family. Strange as it seems, I rejected her offer because it seemed too much like charity to me. So maybe I've matured a bit since then. Despite the fact that I may not be able to offer my friends expensive 'perks', they seem to enjoy my company anyway :-)

Monday, June 04, 2007

How Much Did You Pay for That?

Maybe I'm being overly sensitive, but it kind of annoys me when people ask me how much I paid for a particular item. Chalk it up to natural curiosity, but I still think that it's kind of rude.

When I mentioned that I was putting my condo on the market, an acquaintenance immediately asked, "For how much?" When I got a hair cut the other day, the owner of the salon said, "Hey...you got a new car. How much did you pay for that?" In the elevator a few weeks ago, a total stranger asked, "I like your purse. Where did you get it? And how much did it cost?"

I mean, most of this information is publicly available (e.g., real estate list prices and closing prices). And we all know people who actually volunteer that information, either because they're insecure and want you to think that they're rich and successful or because they want you to admire their bargain hunting skills. I tend to fall into the later category. If I get a great deal on something, and I'm excited about it, I might mention it to a friend or blog about it. But more often than not, I'd rather keep that information to myself. For example, I bought several sets of fine bone china from overstock.com for much less than you would have paid for comparable dinnerware from Crate and Barrel.

So, what do you think? Is it rude to ask random strangers or even acquaintences how much they paid for something? In my mind, it's kind of like asking someone about their net worth or how much they earn.

Friday, May 25, 2007

Car Buying Experience

I mentioned in a previous post that I was thinking of buying a 2007 Honda Accord. And I am happy to report that I purchased the car for (a) hundreds of dollars less than what edmunds.com listed as the dealer invoice price and (b) a few dollars less than a comparably equipped 2006 Accord at CarMax. I had my heart set on buying a used, crossover SUV. But my financial planner suggested the Accord (reliability and resale value and factory to dealer incentives).

Thanks to autobytel.com, I was able to negotiate everything with the dealership via email. So, the whole car buying experience turned out to be a pleasant one. But it definitely started off on a sour note.

A few weeks ago, I went to the Honda dealership on the north side of Chicago to test the Accord and the CRV. When my friend and I got there, we were accosted by an older woman in her 50s or 60s (unusual for a car dealership), who immediately went into hard core sales mode. But as we talked, and she realized that we were serious buyers, she toned town her sales pitch a bit. I told her that I wasn't ready to buy the car that evening, but I did want to test drive the Accord and the CRV. She wound up telling us a bit about her life story. I sensed that she was an honest person who was trying to make a living under some difficult circumstances. If she managed to sell a car to me, she would earn $175 in commission. So, although they didn't have the car that I wanted in stock, I decided in my own mind that I would come back and order the car from her.

But then we got back to the showroom. Funny how our feelings can change in the span of a heartbeat. Our salesperson went to log my contact information into the computer, but she was accosted by her manager, who proceeded to berate her in a very loud and hostile tone of voice. "Are you going to close the deal tonight?". No, she needs to sell her car first. "Well, what is she driving? Did you talk to her about trading it in?" No, she's already promised to sell it to a friend. He gave her a dirty look and then announced, "Well, I'm going to ask her myself!" Mind you, from where we were sitting, my friend and I could see and hear the entire exchange. So when he turned and walked over to where we were sitting, I was both irritated and apalled by his bad behavior. He introduced himself and then asked if I'd be willing to buy a car that evening if he offered me a great deal. I explained that I was going to wait a few days because I was selling my car to a friend, and she was in the process of applying for a loan. "Did you think about trading your car in? I could give you a great price." No, you couln't. I've already looked up the trade-in value, and my friend is willing to pay the private party value. "Did you think about the tax savings you'd get by trading in your car?" Yes, I've already calculated that. In my head, I was thinking, "Does he really think that I'm that stupid?" I'd save at most a couple hundred dollars in tax and lose thousands of dollars on the actual sale of the car. He tried one more time to get me to negotiate an actual price with him, and then finally gave up and walked back towards our salesperson where he proceeded to berate her yet again because she was having trouble logging my contact information into the computer system.

At that point, my friend and I were absolutely furious. I can deal with people who are condescending or disrespectful. But it turns my stomach when I see people being verbally abusive towards children or the elderly.

The salesperson came over and explained that when I was ready to buy, she would be my advocate and get me a great deal. And she assured me that I would wind up paying about the same price at any other dealership. I made a vague promise to come in the following week to close the deal and then my friend and I left in silence. When we got back to my car, I said "Was it just me or was that manager just a complete ass?" And that's when my friend let it rip. She said that she was on the verge of telling that manager off, but she didn't want to embarrass me.

Sigh. I really wanted to buy the car from the salesperson. But I just couldn't stomach the idea of adding to that manager's bottom line. So, I called her the next day to cancel my appointment. She of course had the day off, and I had to leave a message with the receptionist. And then we played phone tag for the rest of the week. When we finally did connect, it was the day after I had purchased the car from another dealership in the suburbs. She said that she needed to explain to her management why I chose not to buy the car from her. And so I told her that I didn't appreciate the way her manager talked to her. The sad thing is that she didn't remember the incident. "Was the manager tall and blond or shorter with dark hair?" Which leads me to believe that verbal abuse is a fairly common occurrence for her. Even worse, she tried to defend her manager. "Well, you did come in kind of late in the day." Umm, right. That still doesn't give anyone the right to be disrespectful towards their employees. In the end, she asked if she could relay my story to upper management, and I told her that she should definitely feel free to do so.

So, have you ever walked away from a deal because of poor customer service or because you just really didn't like the buyer/seller?

Wednesday, May 16, 2007

Free DVD Rental at Redbox Kiosks in Jewel-Osco stores

For those of you in the Chicagoland area....

Get a free one-night movie rental at the Redbox kiosk at your local Jewel-Osco store. Enter promo code "JEWEL". Free rental code is valid once per customer until 5/31/07, and only unitl 7PM the next night.

Redbox is an interesting concept. Like Coinstar or even ATMs, it's got the convenience factor going for it. But my guess is that the selection is somewhat limited, and therefore not enough to make me want to cancel my Netflix subscription. But if I were with a group of friends on a Friday night, I could see myself making a quick stop at the Redbox kiosk.

Making a Clean Sweep

I've had somewhat of a love-hate relationship with my car. On the one hand, I love the way it drives. After all, it is the ultimate driving machine ;-). On the other, people have made certain snap judgments or assumptions about me, purely based on the car that I drive. I get a similar reaction from people when I tell them what I do for a living. But I'll save that rant for another day.

The sad thing is that I angsted over the car purchase decision for months. European luxury sedan or just something to get me from point A to B? But grew up in a 'car' family, and I happen to enjoy driving. So when I saw this particular car advertised at CarMax, it was just too good of a deal to pass up. Although this car has a reputation for expensive and frequent repairs, I've been lucky in that sense. It's not particularly fuel efficient, and it requires premium gas, but I don't really drive it very often. I walk or take public transportation to and from work.

But since I'm going back to school in the fall, and 'renouncing' my former way of life, I figured I'd make a clean sweep of it and sell my car. When I mentioned it to my mechanic, he immediately offered to call up some of his friends and customers for me. He obviously knows the car and knows that it's been maintained properly, since he's the one who's done all of the work for me. And he knows that I'm an honest person and willing to sell the car at a fair price. So, true to his word, he found a buyer for me. If all goes according to plan, I'll be handing over the keys to her on Monday.

As for my new car purchase, my financial planner suggested that I buy a new Honda Accord. Reliable and safe and reasonably good gas mileage. No, it's not exactly a fun car to drive, but I've had my last hurrah. I just need something that will get me to and from school. So why a new Accord instead of a used one? Accord is being redesigned for 2008, and all of the dealerships are offering huge incentives. And Accords tend to retain their value and depreciate slowly. So the difference or margin between a 2005 and 2007 Accord is negligible right now.

But just to make sure that I covered all of my bases, I test drove several new and used cars, including the RAV4, CRV and Forester. I have more to say on the subject of slimey auto dealerships. But I'll save that for another day.

Monday, May 07, 2007

Beware of Check Related Scams

There are two great articles in the Chicago Tribune about check related scams. The first article provides some background and history on check washing and certified check overpayment scams.

The second article talks about the writer's personal experience as a victim of check washing. The main point of both of these articles is that thieves are getting back to the basics. Even the most savvy and intelligent individuals may find themselves the victims of check related schemes.

One of my friends almost fell for the bonus check/overpayment scheme a few months ago when he tried to sell his car on Craigslist. The buyer wanted to purchase the car sight unseen (major red flag) and offered to send him a certified check for $5,000. He asked my friend to deduct the cost of the car plus shipping and then wire the rest of the money back to him. Thankfully, my friend sent an email to me and to another attorney friend, asking if we thought it the buyer's request was legit. The sad thing was that the other attorney said he couldn't see anything wrong with the request. My friend was pretty upset when I told him that it's a pretty well-known scam. In the end, he managed to sell his car to a local buyer for list price. But you can be sure that my friend asked for payment in cold, hard cash.

Here are some lessons learned...

1. If you still write checks, buy a solvent resistant pen such as the Uni-ball 207. It's a $1.99 at Walgreens.
2. If you need to send a check, take it to the post office or drop it in a secure, USPS mailbox. Never send it from your home. That little red flag on your mailbox has the unintended effect of alerting thieves as well as your mail carrier.
3. If asks you to cash a check (even if it's a certified check) and then wire money back, DO NOT do it. You could be on the hook for criminal and civil penalties for passing a fraudulent check.